Last updated: 25 September 2026
LinkLens Pro is digital content delivered immediately. By completing your purchase you ask VORTIQX CONSILIUM - FZCO to give you access right away and agree that you lose your right to a refund once you start using Pro.
You may request a full refund within 14 days of the order date only if you have not used LinkLens Pro. After purchase, importing a LinkedIn connections CSV file, or opening the full history, Insights, Workbench or Compare features, counts as use.
Once you have used LinkLens Pro as described above, the purchase is non-refundable, except where a refund is required by law (for example, if the product is faulty and we cannot fix it).
Our online reseller and Merchant of Record, Paddle.com, processes payments and returns. Visit paddle.net to find your order and request a refund. You can also email support@vortiq-x.com with the email address used at checkout and your order ID, and we will help arrange the request.
Approved refunds are returned to the original payment method. Processing time may depend on your bank or card provider. When a full refund or chargeback is confirmed, LinkLens Pro access associated with that order is revoked. Your locally stored LinkedIn file, notes and lists remain under your control in your browser.
Refund handling is also subject to Paddle's Refund Policy and any mandatory consumer rights that apply to you. This policy does not limit rights that cannot be excluded by law.